HB 284 establishes an ombudsman for parents of children enrolled in public school. The ombudsman is responsible for addressing parents’ concerns and complaints about their children’s education. The State Board of Education appoints the ombudsman, who must be a Texas resident and a parent of a child enrolled in a public school or open-enrollment charter school. The ombudsman’s role includes maintaining confidentiality of complaints and collaborating with the Texas Education Agency to develop an annual outreach plan.
